Independent product and UX strategy consultant
Claire Rowland is an independent product and UX strategy consultant specialising in connected products and the internet of things. She is the lead author of the book "Designing Connected Products: UX for the Consumer Internet of Things". She has a particular interest in the use of technology in mundane, everyday activities and particular expertise with connected home and energy management applications.
Previously, she worked on energy management and home automation services as the service design manager for AlertMe, a connected home platform provider. Prior to this, she was Head of Research for the London studio of design consultancy Fjord, where she led Fjord's involvement in the Smarcos EU consortium researching the interusability of interconnected embedded devices and services. She has worked in UX design and research for mobile, multiplatform and web services since 1997.